Privacy Policy

Effective January 1, 2026

Pelham Concrete, pelhamconcrete.com, office@pelhamconcrete.com

Who this policy covers

This policy explains what Pelham Concrete collects when you use our website, why we collect it and what you can ask us to do with it. We're a concrete contractor in Pelham, AL, and this site exists so homeowners and businesses can learn about our work and reach us for an estimate.

It applies to this website and to the messages you send us through it. You can start from the home page to see our services, or read about our crew to see who you'd be working with.

What information we collect

We collect what you choose to send us when you fill out our estimate or contact form, usually your name, phone number, email address, the address of the job and a description of the work. If you call us at (205) 651-8545 or email us, we keep the details you give us in that conversation too.

Our contact form is run by an outside form service, so the information you type into it passes through that service before it reaches us. That service handles your entries under its own privacy terms.

Like most websites, ours also gathers some information automatically when you visit. That can include the type of device and browser you use, the pages you look at, how long you stay and the general area you're browsing from, but not your name unless you give it to us.

Cookies and analytics

Cookies are small files your browser stores so a site can remember a visit. We use them, along with analytics tools, to count visitors and see which pages people find useful, so we can keep the site clear and working properly.

You can block or delete cookies in your browser settings at any time. The site will still work, though some features, like remembering what you've already filled in, may not.

How we use your information

We use what you send us to reply to you, schedule a visit, prepare your estimate and do the job if you hire us. We may also contact you afterward about that work, for example to follow up on a pour or answer a question about your slab.

We don't sell your personal information, and we don't rent it or trade it to anyone for their marketing. We share it only with people who help us run the business, such as the form service and our website host, or when the law requires it.

How long we keep it

We keep your contact details and job notes for as long as we need them to finish the work, stand behind it and keep the business records we're required to keep. If you only asked a question and never hired us, we don't hold on to your information longer than we have a reason to.

When we no longer need something, we delete it or remove the details that tie it to you.

Your choices and rights

You can ask us what personal information we have about you, ask us to correct it if it's wrong or ask us to delete it. We'll do that unless we have to keep something for a legal or business record, and if so we'll tell you why.

You can also ask us to stop contacting you at any time, and we will. Depending on the state you live in, you may have other privacy rights under its laws, and we'll honor those when you ask.

Children's information

This site is meant for adults arranging work on a home or property. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.

Keeping your information safe

We use reasonable steps to protect what you send us, and we limit who on our end can see it. No website or email system is completely secure, so please don't send payment card numbers or passwords through the form.

Changes to this policy

We may update this policy when our website or the tools behind it change. When we do, we'll post the new version on this page, and it applies from the time it's posted.

How to raise a privacy concern

If you have a question about this policy or want to use any of the rights above, reach out through our contact page or call us at (205) 651-8545. Tell us what you'd like us to do, and we'll reply within 1 business day.

We may ask you to confirm who you are before we share or delete anything, so your information doesn't go to the wrong person.